• Our hand-dyed yarn comes in a hank, rather than a ball like you are used to at the yarn store. Make sure that you wind the hank into a ball or cake yourself before you start knitting, or you will end up with a tangled mess. You can either do this with a yarn winder and a swift, or, if you do not have these, you can stretch the yarn over the backs of chairs, or over your knees, and wind it by hand.
• Always make a swatch with the yarn and needle size you intend to use, especially if you are using multiple colours in your project. (I know it is tempting to skip the swatch, I do more often than not. But do as I say, not as I do) Because of the dyeing process the yarn may let go of a little bit of colour during the first few washes. This is completely normal, but it is a good idea to see what happens when you block the swatch before you knit a whole piece and find out the colours transfer.

If you order skeins of the same colour, there is still a chance they might be a little bit different, even in the same dye pan, the yarn will not always end up exactly the same, it is therefore always a good idea to alternate between skeins (switch every few rows), or do helical knitting (you can look this up on youtube!). This guarantees that your knit piece looks cohesive and does not have any weird colour differences!

• I do my best to wash every single yarn before selling, but there is a chance that the yarn will let go of some leftover dye when during the first couple of washes. Don’t be scared, this is completely normal! You can add a colour catching wipe to the washing water to catch the leftover dye.
• It is always best to hand wash your knits, this makes sure that they stay nice for the longest time. To hand wash your knit pieces simply add some wool wash (I usually use Eucalan) to some lukewarm water and leave the knit item in there for a few minutes before taking it out.
• Do not wring or twist your item when trying to get all the water out. Simply squeeze as much water out of your project as you can and lay it flat on a towel. Carefully roll up the towel and apply some pressure to the towel roll. This will take out even more water.
• Always lay your knitwear out to dry flat. This ensures it does not lose its shape. Do not leave it in the sun to avoid colours from fading. Never put your knitwear in the dryer, as this will cause felting and shrinkage and make the piece unwearable.
• Superwash yarns are machine washable, and though not ideal in my opinion, this works fine. Make sure you put your washing machine on the lowest temperature it will go, and wash on a wool or delicate cycle.
• Some pilling on your knitwear (especially in the first few wears) is normal. You can easily remedy this with a wool comb, or an electric depiller. Another thing you could use is a somewhat blunt razor to shave off the pills, which is what I personally use. Just be careful not to cut the yarn in any place.